Shipping policy
Overview
Thank you for shopping with Avore Studios! Below is our current shipping policy for orders within the United States.
1. ORDER PROCESSING
- Orders are processed within 1-3 business days after purchase.
- Orders are not processed on weekends or U.S. federal holidays.
- During periods of high order volume, processing may take slightly longer. We’ll work to ship your order as quickly as possible.
2. DELIVERY TIME
- Typical delivery to U.S. addresses is up to 14 days from shipment, excluding processing time.
- Some high-demand items may require an additional 5–10 business days for production before shipping.
- Delivery times may vary during peak seasons or due to carrier delays, weather conditions, customs processing, or other unforeseen events.
- You will receive tracking information once your order ships.
3. TRACKING YOUR ORDER
- Once your order has shipped, you’ll receive an email containing a tracking number so you can monitor your package.
- Tracking updates are provided directly by the shipping carrier.
4. DELAYS
While we make every effort to ensure timely delivery, delays outside our control may occur, including:
- High seasonal demand
- Carrier or customs processing delays
- Severe weather or natural events
If your package is significantly delayed, contact us at avorestudiosbusiness@gmail.com so we can assist.
5. INCORRECT SHIPPING INFORMATION
- Please carefully verify your shipping details before completing checkout.
- If you notice an error, email us immediately at avorestudiosbusiness@gmail.com.
- Once an order has shipped, we may not be able to change the address. Additional charges may apply for re-shipment.
6. LOST OR STOLEN PACKAGES
- We are not responsible for packages marked as delivered by the carrier.
- If your package is lost or stolen:
- Contact your local carrier for assistance.
- Email us at avorestudiosbusiness@gmail.com.
We will make reasonable efforts to help resolve the issue, but replacement is not guaranteed.