Refund policy

Refund Policy

Thanks for shopping with Avore Studios! Please review this policy before ordering.

1. 30-Day Satisfaction Guarantee

You're covered for 30 days from delivery. If your item arrives damaged, defective, or not as described, you may qualify for a refund or replacement.

2. What You'll Need to Qualify

• Contact us within 30 days of delivery.
• Provide photos/video of the issue and packaging.
• Item must be unused and in original condition/packaging.

3. Situations We Don't Cover

• Change of mind
• Wrong size selected
• Color differences from screen settings
• Carrier/customs delays
• Lost/stolen packages after delivery confirmation

4. How We Resolve Claims

We'll issue a refund or replacement at our discretion. Refunds post within 10 business days of approval.

5. Filing a Claim — Steps

Email support with your order number, issue details, and photos/video — within 14 days of delivery.

6. Final Say

Avore Studios may deny claims that don't meet these conditions. All decisions are final.